How can wehelp you?
Find answers to common questions about our digital art downloads, file formats, usage rights, and more. Can't find what you're looking for? Contact us!
General Questions
What is NLS Doodles?
NLS Doodles is a premium digital art store specializing in high-quality designs perfect for sublimation printing, apparel, home decor, and various craft projects. We offer instant downloads of professional-grade digital artwork.
What file formats do you provide?
We provide high-quality digital files in multiple formats including PNG, JPG, and SVG. All files are optimized for sublimation printing and come in various sizes to suit your needs. PNG files include transparent backgrounds when applicable.
What is sublimation printing?
Sublimation printing is a process where designs are transferred to materials using heat and pressure. Our designs are specifically optimized for this process, ensuring vibrant, long-lasting results on polyester fabrics and coated surfaces like mugs, phone cases, and more.
Purchasing & Downloads
How do I download my purchase?
After completing your purchase, you'll receive an email with download links. You can also access your downloads anytime from your account dashboard. Downloads are available for 30 days after purchase.
Do you offer refunds?
Due to the digital nature of our products, we don't offer refunds once files are downloaded. However, if you experience any technical issues, please contact our support team and we'll be happy to help.
Can I use these designs for commercial purposes?
Yes! All our designs come with commercial use rights. You can use them to create products for sale, including t-shirts, mugs, home decor, and more. Please see our terms of service for complete details.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express) and PayPal. All payments are processed securely through our payment partners.
Technical Support
What software do I need to use these files?
You can use any image editing software that supports PNG, JPG, or SVG files. Popular options include Adobe Photoshop, Illustrator, Canva, GIMP, and many others. For sublimation printing, you'll need software compatible with your printer.
What resolution are the files?
Our files are provided in high resolution (300 DPI) to ensure crisp, professional results when printed. This makes them perfect for both small and large format printing.
Why do colors look different when printed?
Colors may vary from screen to screen and printer to printer due to different color profiles and printing methods. Every effort has been made to represent true colors, but slight variations are normal in digital printing.
Can I resize the files?
Yes, you can resize the files to fit your needs. However, we recommend not enlarging them beyond 150% of the original size to maintain quality. For best results, use vector files (SVG) when available.
Usage Rights & Licensing
What can I do with these designs?
You can use our designs for personal and commercial projects including: t-shirts, mugs, phone cases, home decor, stickers, invitations, and more. You can sell products featuring our designs.
What can't I do with these designs?
You cannot: resell the digital files themselves, claim the designs as your own, use them for trademark or copyright purposes, or redistribute the files to others.
Do I need to credit NLS Doodles?
While not required, we always appreciate when customers credit us for the designs. It helps us grow and create more amazing artwork for everyone to enjoy.
Can I modify the designs?
Yes, you can modify the designs to fit your needs. You can change colors, add text, combine with other elements, or make other adjustments as needed for your projects.
Still have questions?
Can't find the answer you're looking for? We're here to help! Contact our support team and we'll get back to you as soon as possible.